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Voice Appointment Booking Workflow

Voice-Based Appointment Booking System with ElevenLabs AI and Cal.com

Let your customers book appointments by simply speaking. This AI-powered system uses ElevenLabs for natural voice interaction and Cal.com for real-time scheduling, delivering a seamless, human-like experience.

Workflow Overview

  • Receives an inbound voice call (e.g., from a website or IVR system).
  • Uses ElevenLabs to drive the voice interaction with natural, AI-generated speech.
  • Checks real-time availability from your Cal.com calendar.
  • Books a meeting if a slot is available.
  • If not, asks the user to suggest a new time and checks availability again.
  • Confirms the appointment with a verbal response and optional email or SMS.